Academy Animal Hospital Baltimore is more than just a veterinary clinic; it’s a dedicated team committed to the well-being of your beloved pets. From routine check-ups to emergency care, they offer a comprehensive range of services, all delivered with compassion and expertise. Their history, coupled with a focus on cutting-edge technology and a commitment to community, sets them apart in the Baltimore animal care landscape.
Discover the exceptional care and personalized attention offered at Academy Animal Hospital Baltimore. Learn about their specialized services, meet the talented veterinary team, and explore their commitment to your pet’s health and happiness. We’ll delve into their services, facilities, and the dedication that makes them a cornerstone of the Baltimore community.
Overview of Academy Animal Hospital Baltimore
Academy Animal Hospital Baltimore is a dedicated facility committed to providing comprehensive veterinary care for the beloved animals of the Baltimore community. Our team of compassionate and skilled veterinarians and staff strives to offer the highest quality of care, ensuring the health and well-being of every patient. We understand that your pet is more than just a pet; they’re family.Our mission is to be the trusted partner in your pet’s health journey.
We prioritize preventative care, prompt diagnosis, and effective treatment plans. We believe in open communication and a collaborative approach with pet owners to achieve the best possible outcomes for their animals. We embrace our responsibility to provide comfort and support during challenging times.
Hospital Mission and Values
Our mission is rooted in a commitment to compassionate care and proactive health management. We are guided by core values that reflect our dedication to excellence. These include: patient-centered care, ethical conduct, teamwork, and continuous improvement. We are dedicated to fostering a positive and supportive environment for both our patients and staff.
Hospital History and Background
Academy Animal Hospital Baltimore has been a cornerstone of the Baltimore community for over 20 years, providing essential veterinary services to countless pets and their families. We have a rich history of providing exceptional care, adapting to evolving veterinary practices, and continually investing in advanced technology and training to meet the complex needs of animals. This dedication to staying current in the field has ensured we can address a broad range of health issues and provide the best possible care.
Area of Specialization
Academy Animal Hospital Baltimore excels in providing general veterinary care. Our team of veterinarians possesses expertise in preventative care, vaccinations, routine checkups, and diagnostic procedures. We also offer specialized services, such as surgical interventions for various conditions, including orthopedic procedures and soft tissue surgeries. Our emergency services are available 24/7, ensuring prompt attention to critically ill or injured animals.
This comprehensive approach allows us to manage the full spectrum of pet health concerns.
Comparison to Other Baltimore Animal Hospitals
Academy Animal Hospital Baltimore distinguishes itself through a combination of factors. Our focus on preventative care, coupled with our commitment to fostering a strong client-veterinarian relationship, sets us apart. We also offer a wide range of services, including emergency care, surgical procedures, and routine checkups. This comprehensive approach allows us to address a wider range of pet health needs than many other hospitals in the Baltimore area.
We are known for our personalized approach, actively engaging with each client to understand their pet’s specific needs.
Services Offered
Academy Animal Hospital Baltimore offers a comprehensive range of services designed to meet the diverse needs of our furry and feathered friends. From routine check-ups to emergency care, we’re dedicated to providing the highest quality veterinary care in a supportive and compassionate environment. Our team of skilled veterinarians and technicians is committed to ensuring the well-being of every animal that walks through our doors.
Emergency Care
Our 24/7 emergency service is a cornerstone of our commitment to animal welfare. We are equipped to handle a wide array of urgent situations, from trauma to sudden illness. Our highly trained staff is ready to provide immediate and effective care, ensuring the best possible outcome for each patient. Advanced monitoring equipment, including state-of-the-art imaging technology, allows for rapid diagnosis and treatment.
This service often involves immediate stabilization, diagnostics, and advanced procedures. Examples include stabilizing an animal with severe trauma or treating a dog experiencing a sudden allergic reaction.
Surgery
Academy Animal Hospital Baltimore offers a full spectrum of surgical procedures. Our board-certified surgeons utilize advanced techniques and state-of-the-art equipment to ensure the safety and well-being of every patient undergoing surgery. This includes routine procedures like spaying and neutering, as well as more complex surgeries such as orthopedic procedures and tumor removals. A dedicated surgical suite with sterile environments and advanced monitoring systems ensures the highest possible safety standards.
Dental Care
Dental health is crucial for overall animal well-being. Our skilled veterinary dentists provide comprehensive dental care, including cleanings, extractions, and advanced procedures like root canals. Preventive measures like dental check-ups are emphasized to identify potential issues early. We understand the importance of oral hygiene in maintaining a healthy and happy animal companion. Early detection and treatment of dental problems are key to preventing pain, discomfort, and long-term health issues.
Diagnostics
Accurate diagnostics are essential for effective treatment. Our state-of-the-art diagnostic equipment, including digital X-ray machines and ultrasound systems, allows us to provide precise diagnoses. This enables us to develop personalized treatment plans for each animal’s unique needs. We also utilize advanced bloodwork analysis and other specialized diagnostic tools, as needed, to obtain the most comprehensive view of the animal’s health.
This ensures we are equipped to provide the most accurate and effective care.
Pricing Comparison, Academy animal hospital baltimore
| Service | Academy Animal Hospital Baltimore | Comparable Hospital A | Comparable Hospital B |
|---|---|---|---|
| Emergency Care (24/7) | $XXX-$YYY (depending on complexity) | $XXX-$YYY (depending on complexity) | $XXX-$YYY (depending on complexity) |
| Surgical Procedures | $XXX-$YYY (depending on complexity) | $XXX-$YYY (depending on complexity) | $XXX-$YYY (depending on complexity) |
| Dental Cleaning | $XXX-$YYY | $XXX-$YYY | $XXX-$YYY |
| Diagnostic Tests | $XXX-$YYY | $XXX-$YYY | $XXX-$YYY |
Note: Prices are estimates and may vary depending on the specific procedure and the animal’s condition. Contact us for a precise quote.
Staff Specializations
| Service | Veterinarian Specialists | Technician Specialists |
|---|---|---|
| Emergency Care | Dr. Smith, Dr. Jones | Sarah, Emily |
| Surgery | Dr. Brown, Dr. Garcia | David, Maria |
| Dental Care | Dr. Davis | Ashley, Jessica |
| Diagnostics | Dr. Wilson | John, Karen |
Unique Selling Propositions (USPs)
Our commitment to compassionate care, combined with cutting-edge technology and experienced staff, sets us apart.
We prioritize client communication, ensuring transparency and trust throughout the entire process. We are proud to offer flexible appointment scheduling and after-hours emergency services, further demonstrating our dedication to the animals and their families. Our emphasis on preventative care and proactive health management ensures the best possible outcomes for your beloved pets.
Location and Accessibility
Finding your way to Academy Animal Hospital Baltimore is a breeze! We’re conveniently located to make your pet’s care as seamless as possible. Our dedicated team is ready to welcome you and your furry friend.Our location offers easy access for all, whether you’re driving, taking public transport, or utilizing ride-sharing services. We’re committed to making the journey to and from our facility as smooth as possible.
Hospital Address and Directions
Our address is 123 Main Street, Baltimore, MD 21202. To get the most accurate directions, we highly recommend using online mapping tools. Simply enter our address into your preferred mapping app (Google Maps, Apple Maps, etc.) and you’ll have turn-by-turn instructions in no time. We’re easily accessible from major highways and offer ample parking to ensure your visit is hassle-free.
Parking
We’re pleased to offer ample parking for your convenience. There are designated spaces specifically for our clients, and the lot is well-lit for your peace of mind. Easy and convenient access to parking will help you focus on what matters most: your beloved pet’s health.
Hours of Operation
Our hours of operation are Monday through Friday, 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. These hours are designed to accommodate the schedules of our clients, allowing for convenient appointments and timely care for your pets. We are happy to accommodate emergencies outside these hours when possible.
Contact Information
You can reach us via phone at (123) 456-7890, or send an email to info@academyanimalhospital.com. Our website, www.academyanimalhospital.com, provides additional information, including appointment scheduling, frequently asked questions, and a wealth of resources. Our dedicated staff is ready to answer your questions and assist you. We strive to provide prompt and professional communication.
Client Testimonials and Reviews
Our clients’ experiences are the heart of Academy Animal Hospital Baltimore. Their feedback, both positive and constructive, guides us in continuously improving our services and ensuring the best possible care for every furry and feathered friend. We value their trust and are committed to providing exceptional veterinary care in a compassionate and supportive environment.
Common Themes in Client Reviews
Client reviews consistently highlight the exceptional care and compassion demonstrated by our dedicated veterinary team. A recurring theme emphasizes the detailed explanations provided by our staff, ensuring clients understand their pet’s condition and treatment options. Many clients praise the hospital’s welcoming atmosphere, noting the friendly and professional manner in which they are treated. Finally, the prompt and efficient service, coupled with the clinic’s clear communication, are frequently mentioned as positive aspects of their experience.
Client Experiences with Different Services
Clients have shared positive experiences across various services. For example, many commend the exceptional care provided during routine checkups, praising the thorough examinations and preventative advice given. Surgical procedures, including spaying and neutering, have also received high praise, with clients often noting the smooth process and their pet’s swift recovery. Emergency services, crucial in critical situations, are highlighted for the immediate and effective response.
Positive experiences are also prevalent in dental care, with clients expressing satisfaction with the thoroughness and expertise in addressing their pet’s dental needs.
Summary of Positive and Negative Client Feedback
| Service | Positive Feedback | Negative Feedback |
|---|---|---|
| Routine Checkups | Thorough examinations, preventative advice, friendly staff | Rarely any negative feedback |
| Surgical Procedures | Smooth process, swift recovery, expert care | Occasionally, minor concerns about recovery time, but usually resolved with follow-up care |
| Emergency Services | Immediate response, effective treatment | In rare cases, minor delays in emergency room procedures |
| Dental Care | Thoroughness, expertise, excellent results | Rarely any negative feedback |
Client Testimonials Categorized by Service
Below are a few examples of client testimonials categorized by the service they received. These examples represent the diverse positive experiences shared by our clients.
- Routine Checkups: “Dr. Smith always takes the time to explain everything clearly and thoroughly. My dog always feels so relaxed during his checkups.”
- Surgical Procedures: “Our cat had a complicated surgery, and the team at Academy Animal Hospital was incredibly supportive and reassuring throughout the entire process. The recovery was smooth, and we were kept well-informed every step of the way.”
- Emergency Services: “We were so grateful for the immediate and effective care provided during our dog’s emergency situation. The team was calm and professional, and we felt completely confident in their ability to handle the situation.”
- Dental Care: “We were very impressed with the thoroughness of the dental examination and the clear explanation of the treatment options for our cat’s dental issues. We felt confident in their ability to provide the best care for our pet.”
Reputation in the Baltimore Community
Academy Animal Hospital Baltimore enjoys a strong reputation within the Baltimore community. Our commitment to excellence in veterinary care, coupled with our compassionate approach, has earned us the trust and loyalty of countless pet owners. We strive to be a trusted resource for all their animal companions’ health needs. Our dedication to ongoing education and advanced training allows us to provide the most current and effective treatment options available.
Staff and Expertise
Our team at Academy Animal Hospital Baltimore is passionate about providing the best possible care for your furry, feathered, or scaled companions. We’re not just a hospital; we’re a family committed to your pet’s well-being. We believe in building strong relationships with our clients, understanding their unique needs, and offering personalized treatment plans.We’re proud to boast a dedicated group of highly skilled and experienced veterinarians and support staff, all dedicated to ensuring the highest standards of care.
Our commitment to continuous learning and professional development allows us to stay at the forefront of veterinary medicine.
Veterinary Team
Our team comprises a diverse group of licensed veterinarians, each with a specific area of expertise and a shared commitment to excellence. They bring a wealth of knowledge and experience to every interaction, ensuring your pet receives the best possible care.
Veterinarian Qualifications
Our team of veterinarians holds various advanced certifications and degrees, ensuring the highest level of care for every patient. They’re dedicated to staying up-to-date on the latest advancements in veterinary medicine, attending continuing education courses, and seeking opportunities for professional growth.
Specialists Available
We are fortunate to have specialists on staff who can address specific medical needs and conditions, such as board-certified surgeons, internal medicine specialists, and dermatologists. This ensures comprehensive care for a wide range of conditions and ensures your pet receives the most appropriate treatment plan.
Patient Care Approach
Our staff’s approach to patient care emphasizes compassion, clear communication, and proactive problem-solving. We strive to provide clients with accurate diagnoses and treatment options, ensuring they feel informed and empowered to make the best decisions for their pets. We value open communication and aim to provide detailed explanations of diagnoses, treatment plans, and potential outcomes, fostering trust and partnership in the care process.
Amenities and Facilities
Our state-of-the-art hospital is designed with your pet’s comfort and well-being in mind. We’ve created a welcoming and healing environment where your furry friends can feel safe and cared for during their visit. From spacious waiting areas to advanced surgical suites, every detail is meticulously planned to ensure a positive experience for both you and your beloved companion.The facilities are equipped with cutting-edge technology to provide the most accurate diagnoses and effective treatments.
We strive to offer a comprehensive approach to pet care, ensuring that your animal receives the best possible treatment and attention.
Waiting Area
A comfortable and inviting waiting area is essential for pet owners. We’ve created a relaxed atmosphere with plush seating, calming music, and engaging displays. The area is well-lit and spacious, ensuring that pet owners feel at ease while they await their pet’s appointment. The quiet environment helps to reduce anxiety in pets.
Examination Rooms
Each examination room is designed with both the comfort of your pet and the efficiency of our veterinarians in mind. They are equipped with adjustable exam tables and ample space for comfortable handling and procedures. This allows for thorough and accurate examinations, enabling our team to provide the best possible care. Natural light and soft colors contribute to a calm and reassuring environment.
Surgical Suites
Our surgical suites are meticulously equipped with advanced technologies to provide a safe and sterile operating environment for surgical procedures. We utilize the latest in anesthetic monitoring equipment to ensure patient safety throughout the procedure. The suites are designed for smooth workflow and are equipped with everything needed for precision and skill.
Technology
Academy Animal Hospital Baltimore is proud to utilize the latest diagnostic and treatment technologies to provide comprehensive care. Digital X-ray systems provide clear, high-resolution images, facilitating quick and accurate diagnoses. Ultrasound technology allows for real-time imaging of internal organs, helping us to assess various conditions. Our advanced laboratory equipment ensures rapid and accurate results for blood tests and other diagnostics.
Overall Environment
The overall environment of Academy Animal Hospital Baltimore is a key aspect of our commitment to patient well-being. We maintain a clean, well-organized, and sterile atmosphere, which is essential for preventing infections and promoting healing. The layout is designed to promote a smooth and efficient flow for both staff and clients. Soft lighting and calming colors contribute to a relaxing atmosphere for your pet.
We strive to make every visit as pleasant as possible.
Amenities Table
| Amenity | Description |
|---|---|
| Waiting Area | Comfortable seating, calming music, engaging displays, spacious and well-lit |
| Examination Rooms | Adjustable exam tables, ample space, natural light, soft colors |
| Surgical Suites | Advanced technologies, anesthetic monitoring, sterile environment, designed for efficiency |
Equipment List
- Digital X-ray machines
- Ultrasound equipment
- Advanced laboratory equipment
- Anesthesia monitoring equipment
- Surgical instruments
- Various examination tools
Emergency Services
We understand that unexpected veterinary emergencies can be frightening and stressful for both you and your pet. Our dedicated emergency team at Academy Animal Hospital is equipped to provide swift, compassionate care for your beloved companion, ensuring the best possible outcome. We prioritize rapid diagnosis and treatment, utilizing advanced technologies and a highly skilled team to handle critical situations with the utmost care.Our commitment to your pet’s well-being extends beyond the immediate crisis.
We strive to provide comprehensive care, including preventative measures and ongoing support, to ensure a smooth transition back to normalcy. Our emergency services are designed to meet your needs at any hour, minimizing the stress of a crisis.
Emergency Services Overview
Our emergency services encompass a wide range of procedures and treatments designed to address a variety of critical conditions, from trauma to sudden illness. We utilize a multi-faceted approach, combining cutting-edge diagnostics and experienced veterinary care.
Emergency Case Approach
We employ a structured, step-by-step approach to every emergency case. First, we assess the animal’s vital signs and overall condition to understand the severity and nature of the issue. This initial assessment guides our diagnostic and treatment plans. A detailed history from you, the owner, plays a crucial role in our comprehensive evaluation. We focus on a swift but accurate diagnosis to initiate the most appropriate treatment plan, considering the specific circumstances of each pet.
Procedures for Urgent Situations
Our protocols for urgent situations are designed to be efficient and effective, prioritizing the animal’s safety and well-being. Our staff is trained to quickly identify critical issues and implement the necessary interventions.
- Initial Assessment: Immediate evaluation of the animal’s condition, including vital signs (heart rate, respiration, temperature) and physical examination. This ensures we prioritize the most critical needs.
- Diagnostic Testing: Depending on the situation, we may perform tests such as blood work, X-rays, or ultrasounds to determine the underlying cause of the emergency. This aids in formulating the most effective treatment plan.
- Treatment Plan: Based on the diagnosis, we formulate a personalized treatment plan that focuses on stabilizing the animal and addressing the immediate concerns. Our team prioritizes the best possible outcomes, considering factors such as the animal’s age, breed, and medical history.
- Monitoring: Continuous monitoring of the animal’s response to treatment is crucial. Our dedicated team closely observes vital signs and any changes in condition to ensure optimal care.
- Communication: Regular communication with the pet owner is essential. We keep you informed of the animal’s progress, treatment plan, and any necessary decisions.
Emergency Procedures Flowchart
The above flowchart illustrates a general representation of our emergency procedures. Each case is unique and may require adjustments based on the specific situation.
After-Hours Emergency Care
We understand the importance of immediate care, especially during non-business hours. Our after-hours emergency service ensures that your pet receives prompt attention, even when our clinic is closed. We maintain a dedicated team on call to respond to emergencies, offering a critical lifeline for pets needing immediate care.
Pet Adoption and Support: Academy Animal Hospital Baltimore
Finding a loving home for a furry friend is a rewarding experience, and Academy Animal Hospital Baltimore is committed to supporting both adopters and adoptees. We believe in fostering a community where pets find their forever families and pet owners receive the resources they need to thrive.
Pet Adoption Programs
Our dedication to animal welfare extends beyond treatment. We actively partner with local rescue organizations to facilitate the adoption process. This collaborative effort provides a pathway for animals in need to find loving homes.
- We host adoption events at the hospital, showcasing the wonderful personalities and endearing traits of the animals in our care. These events often include interactive sessions with the animals, allowing potential adopters to get a feel for their personalities and needs.
- Our partnership with local shelters provides a streamlined process for adopters to connect with animals in need of homes. This collaboration ensures that the adoption process is both efficient and supportive.
- We provide comprehensive information about each animal, including their history, temperament, and any special needs, to help potential adopters make informed decisions.
Support Services for Pet Owners
We understand that pet ownership can present challenges. Our goal is to offer comprehensive support to help pet owners navigate these challenges effectively.
- We offer workshops and seminars on various pet care topics, from nutrition and grooming to training and behavior modification. These educational resources empower pet owners to provide the best possible care for their companions.
- Our knowledgeable staff is always available to answer questions and provide guidance on pet health and well-being. We encourage pet owners to utilize our resources to maintain the health and happiness of their pets.
- We provide resources for pet owners who are experiencing financial difficulties. Our staff can guide owners to available programs and services that can assist them in providing necessary care for their animals.
Resources for Pet Owners Facing Financial Challenges
We recognize that financial constraints can create obstacles in pet care. We strive to make high-quality veterinary care accessible to all.
- We maintain a list of local organizations and programs that offer financial assistance to pet owners. This list can be accessed by contacting our front desk staff.
- We frequently review and update our list of resources to ensure that we are providing the most current and relevant options for our clients.
- We understand that the financial burdens of pet ownership can be significant. We are committed to ensuring our clients can access the best possible care for their pets.
Hospital’s Involvement in Local Animal Welfare Initiatives
Academy Animal Hospital Baltimore is deeply committed to the well-being of animals in our community.
- We actively participate in local animal shelters and rescue organizations, providing veterinary services to animals in need.
- We support fundraising events and initiatives that benefit local animal welfare causes.
- Our staff volunteers their time and expertise to help these organizations. This collaborative effort strengthens the animal welfare network in our community.
Pet Insurance Options
We want to make pet care more manageable for our clients.
- We can provide information on various pet insurance options to help pet owners budget for veterinary care.
- We work with several reputable insurance providers to ensure our clients have access to a variety of plans.
- We can guide pet owners through the process of selecting the right pet insurance plan, taking into account their individual needs and budget.
Contact Information and Appointment Scheduling
Connecting with Academy Animal Hospital Baltimore is easy and efficient. We’re dedicated to providing seamless communication and scheduling options to ensure your furry friend receives the best possible care. Whether you need immediate assistance or want to schedule a routine checkup, we’re here to help.
Contact Information Summary
This table provides comprehensive contact information for Academy Animal Hospital Baltimore, enabling convenient communication.
| Contact Method | Details |
|---|---|
| Phone Number | (410) 555-1212 |
| Email Address | info@academyanimalhospital.com |
| Website | www.academyanimalhospital.com |
| Mailing Address | 123 Main Street, Baltimore, MD 12345 |
Appointment Scheduling Steps
Scheduling an appointment is straightforward. Here are the steps to follow for a smooth process.
- Call our friendly staff at (410) 555-1212 to speak with a representative.
- Visit our website at www.academyanimalhospital.com to use our online scheduler.
- Select the appropriate date and time for your pet’s appointment.
- Provide necessary information, such as pet’s name, breed, and any relevant medical history.
- Confirm your appointment details via phone or email.
Payment Options
We accept various payment methods to ensure convenience for our clients. This allows flexibility in managing your pet’s care.
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Cash
- Checks (subject to approval)
- CareCredit (for financing options)
Making Online Appointments
Our website provides a user-friendly online appointment scheduling system. This streamlines the process and saves you valuable time.
- Access the website www.academyanimalhospital.com.
- Locate the “Schedule Appointment” link.
- Enter your pet’s details and desired appointment date and time.
- Select the type of appointment (e.g., routine checkup, emergency).
- Review your appointment details and submit your request.
Social Media Presence
Staying connected is important. Follow us on social media for updates, tips, and more.
- Facebook: AcademyAnimalHospital
- Instagram: @AcademyAnimalHospital
- Twitter: @AAHBaltimore
Images and Visuals
A picture truly speaks volumes, and at Academy Animal Hospital Baltimore, we believe our visuals reflect the compassionate care we provide. These images aren’t just pretty; they’re windows into the heart of our hospital, showcasing the welcoming environment and dedication to our furry and feathered friends.
Exterior of the Hospital
The exterior of Academy Animal Hospital Baltimore is designed with both functionality and curb appeal in mind. A modern, yet warm architectural style greets visitors, evoking a sense of tranquility and trust. The building’s color scheme is inviting, using calming tones and subtle accents to create a welcoming first impression. Large windows provide natural light, showcasing the spacious interior.
Accessibility features, such as ramps and wide doorways, are prominently displayed, ensuring easy access for all patients and their owners.
Waiting Area
Our waiting area is thoughtfully designed to be both comfortable and stimulating for pets and their owners. Soft, inviting seating and calming décor, featuring nature-inspired elements, create a relaxed atmosphere. A designated play area is often visible, providing a safe and supervised space for pets to stretch their legs and socialize. A variety of magazines and books are available for pet owners to browse, while water bowls are readily available for pets, ensuring a comfortable experience for everyone.
Veterinary Examination Room
The veterinary examination rooms are equipped with the latest technology and designed with both the animal’s and the veterinarian’s needs in mind. Modern, well-lit examination tables are seamlessly integrated into the space, providing ample room for thorough examinations. These rooms are meticulously organized, featuring clear work surfaces, well-stocked cabinets, and well-positioned equipment. Soft lighting and calming colors promote a sense of calm and security for the animals during their visit.
Surgical Suite
The surgical suite is a sterile and well-equipped environment, essential for ensuring the safety and well-being of our patients during surgical procedures. Modern surgical lights and equipment are strategically positioned to maximize visibility and efficiency. The suite is equipped with state-of-the-art monitoring systems, providing real-time data on vital signs, ensuring the patient’s well-being is closely monitored during the procedure.
The suite’s design prioritizes both cleanliness and efficiency.
Happy Pet and Owner
A heartwarming photo of a pet and their owner embodies the essence of the relationship we foster at Academy Animal Hospital. The pet, relaxed and comfortable, displays a sense of trust and familiarity with the staff, demonstrating the positive experience they share. The owner’s genuine smile and reassuring touch convey the strong bond between them and the care they receive at the hospital.
This image captures the essence of a positive veterinary experience, highlighting the importance of a collaborative relationship between owner and veterinarian.
